公共服务虚拟化对设施实体空间的影响和配置优化

Information technology has shaped the new form of virtual public service, such as telemedicine and digital education, and the virtual reality (VR) which has started to be civilized will greatly expand the function of virtual public service. VR has not only provided a new way to solve the insufficient supply , poor quality and inequality of public service, but also deeply affected the shape and layout of the physical space and brought new issues to the allocation of public service facilities.. The project takes public welfare service facilities as the main research object, sums up the characteristics of public service virtualization and the impact on physical space of public facilities, explores the mechanism of how public service virtualization will affect the function, shape and layout of physical space of public service facilities, analyzes the trend of the physical space evolution of typical public service facilities in the short term and mid-term, and puts forward the allocation method， the typical layout modes and the optimization strategies of the public service facilities in combination of virtual and physical means. It is of theoretical significance to deepen the understanding of the urban spatial reconstruction mechanism in the information age and the mechanism of the impact of virtualization on the physical space of public service facilities. Also, it’s of practical significance to enrich the methods of planning and allocation of public service facilities, improve the quality and promote the equalization of public service, and make full use of public financial resources.

信息化带来了远程医疗、远程教育等虚拟公共服务新形态，而已经开始的虚拟现实民用化更将极大地拓展虚拟公共服务的功能，这为解决我国当前面临的公共服务设施供给不足、质量不高、不均等等问题提供了新的途径，同时也给设施实体空间的功能、形态和布局带来深刻影响，给实体设施的规划配置带来新的议题。. 为此，该课题以城市公益性公共服务设施的实体空间作为主要研究对象，归纳公共服务虚拟化特征和设施实体空间所受的影响，探寻公共服务虚拟化对设施实体空间的功能、形态和布局的影响机制，分近、中期研判典型公共服务设施的实体空间演变趋势，提出虚实结合的公共服务设施规划配置方法、典型布局模式和优化策略。这对于加深理解信息时代的城市空间重构机制、以及虚拟化对公共服务设施实体空间的影响机制，具有理论意义；对于更新和丰富城市公共服务设施的规划配置方法、提高公共服务水平、促进服务均等化、充分利用公共财政资源等，具有实际应用价值。

公共服务和商业服务虚拟化正在深刻地改变服务设施的使用方式，极大地拓展服务的能力，这为解决服务设施供给不足、提升服务水平和质量提供了机遇和挑战。本课题通过对新时代下公共服务和商业服务虚拟化现象的解读，明确了虚实结合的服务模式在服务设施规划配置中的重要作用和地位；从社区养老、教育、医疗卫生、商业服务四个方面归纳公服和商服虚拟化的特征、演变趋势、对设施和实体空间的各类影响，并明晰了相关机制；最终从社区和城市两个层面，提出线上线下结合的服务设施规划配置方法、布局模式以及优化策略。课题发现了虚实交互、融合的新路径，提出了基于“线上线下”的规划新理念，初步探索了线上线下生活圈、线上线下城市的规划方法，以及虚实交互后所产生的新空间内涵与特征，对于加深理解信息时代城市空间重构、更新和丰富公共服务设施规划配置方法、促进服务均等化有实际应用价值。