组态视角下全过程工程咨询项目多主体协同治理研究

The key feature of integrated construction consultancy services is to transform the piecemeal consultancies into holistic governance. However, there are significant knowledge gaps on how integrated consultancy services featured by intangible outputs are governed and how to integrate the governance strategies of multiple parties (i.e., clients, consultancy service provider and professional community). This study aims to examine the integration mechanism of multi-party governance in the integrated construction consultancy services from a configurational approach. The specific objectives are to: 1) examine the professional service characteristics of integrated construction consultancy services and design appropriate governance strategies to match the professional services characteristics; 2) build a configuration model that include factors that influence the level of integration of multi-party governance and individual party governance, governance strategies adopted by different parties. Then a configuration analysis is carried out to identify the configurational solutions to increase the level of governance integration within and between multiple parties; 3) build a configurational model that includes the factors influence the consulting quality, governance strategies adopted by three parties, and the indicators for the consulting quality. Then, a configurational analysis is carried out to identify configurational solutions that give rise to high consulting quality. The project is expected to enrich the project governance literature and to provide guidance to increase the level of integration of multi-party governance in the integrated construction consultancy services and to increase the consulting quality.

全过程工程咨询的重要转变是“对碎片化进行整体性治理”，既有项目治理理论难以解释全过程工程咨询多主体协同治理的内在机理，对如何治理以智力服务、非显性产出为特征的全过程工程咨询项目仍缺乏有效的理论模型。本课题拟从组态视角研究全过程工程咨询项目多主体协同治理的机理。基于组态视角：1）本课题将剖析不同工程咨询组合的智力服务特征，构建与全过程工程咨询智力服务特征相匹配的多主体治理策略集；2）采用组态分析分别构建主体内及主体间协同治理的组态概念模型，通过问卷调查验证从而建立全过程工程咨询主体内和多主体间协同治理的组态集；3）采用组态分析揭示多主体协同治理组态对全过程工程咨询质量的影响机理。本课题将采用质性和量化研究相结合的混合研究策略。课题研究结论将丰富项目治理理论，以及为全过程工程咨询的多主体协同治理和咨询质量的提升提供理论依据。

全过程工程咨询的重要转变是“对碎片化进行整体性治理”，然而既有项目治理理论难以解释全过程工程咨询多主体协同治理的内在机理，对如何治理以智力服务、非显性产出为特征的全过程工程咨询项目仍缺乏有效的理论模型。本课题从组态视角研究全过程工程咨询项目多主体协同治理的机理。.本研究采用质性和量化研究相结合的混合研究策略：包括访谈、多案例研究和问卷调研。对定性数据采用反义推理，对定量数据采用结构方程、潜在类别分析、组态分析、中介作用分析等工具。.主要研究结论包括：1）通过实证分析揭示了业主测量成果的知识、交易过程不确定性、任务相互依赖性、质量绩效模糊性、信息不对称、需求风险等关键特征对治理策略选择的影响，验证并揭示了全过程工程咨询智力服务特征与多主体治理策略的匹配机理。2）综合匹配于智力服务特征的治理策略和影响全过程工程咨询多主体协同治理的因素，建立了组态概念模型，通过组态分析，揭示了全过程工程咨询多主体协同治理的组态特性。3）在业主-全过程咨询-承包方三边治理下，获得了提升项目绩效的四个组态。对于跨企业咨询项目，获得了提升咨询项目绩效的三个有效的组态。同时，调研和揭示了组织内、跨组织治理对咨询人员角色内、角色外行为的影响以及知识共享行为的影响机理。.本研究从两个方面丰富项目治理理论：1）治理对象维度，补充以智力服务为对象的项目治理；2）治理主体维度，以组态分析为工具，发展项目治理领域多主体协同治理理论。