真心能换来什么？人际真诚对团队地位影响的研究

Employees, upon joining an organization, are often socialized to regulate and even conceal their true selves. However, such inauthentic actions not only cause stress to the employees, but also brings substantial loss to the organization. Management scholars have started to pay an increasing attention to this issue. Previous studies mainly took a self-based perspective to examine the leadership functioning and psychological benefit of personal authenticity in the workplace. Nevertheless, authenticity inherently carries a relational orientation. To extend the current literature, thus, this study takes a socio-relational perspective to explore how authenticity may influence focal employees’ coworker relationship. Grounding on the existing theories and literature, and on the basis of the results of interview, we aim to first clarify the concept of interpersonal authenticity and develop the scale to measure it. Using both qualitative and quantitative methods, such as interview, round-robin survey, and social relations model, we want to further examine the influence of interpersonal authenticity on focal employees’ coworker relationship and thus their group status. By addressing the issues, this study on one hand helps get a clear understanding of how and when interpersonal authenticity socially benefits focal employees, and on the other hand guides organizations build the work environment that encourages authenticity.

员工在组织中常常掩饰自己真实的想法和感受。这种不真诚不仅会给员工造成巨大的压力，同时也会给企业带来直接或间接的经济损失。管理学者近年来逐渐意识到这个问题的严重性，并越来越重视关于真诚的研究。现有相关的研究主要是从基于自我的视角将真诚当作个体特征，探讨个体真诚对其领导效能和心理健康的影响。然而，真诚的本质内涵中包含着人际的取向。因此，为了探讨真诚作为一种人际特征如何影响同事关系，本研究提出人际真诚的概念，并且拟采用扎根理论、文献回顾和深度访谈法等分析方法，探明人际真诚的概念内涵并编制测量量表。在此基础上，结合深度访谈、问卷调查以及社会关系模型等定性与定量研究方法，澄清人际真诚如何作用于员工的同事关系，并进一步揭示人际真诚怎样影响其团队地位。本研究一方面帮助员工认识到怎样在与同事交往中表达真诚有助于建立良好的同事关系，另一方面为企业避免营造不真诚的工作氛围提供有益的指导。

管理学界近年来越来越关注员工在职场中的真诚。这个主题引起广泛关注有多方面的原因。比如，更加关注自我的新生代员工进入职场；企业间人员流动性攀升，人们更希望能找到适合自己的工作，这使得他们在职场更倾向于遵从内在真实自我而行事，也即真诚。然而，现有研究主要采用基于自我的视角把真诚当作一种个体特征。本研究项目主要从社会关系的视角把真诚当作一种人际特征，探讨真诚在工作当中如何影响员工与同事之间的互动。通过分阶段推进，本项目很好的完成了预期目标，对研究计划中所提出的三个研究问题进行了严谨的探索并给出了合理的回答：1、从社会关系的视角员工真诚在概念上包涵哪些方面的内容，如何进行有效测量？2、真诚对员工与同事之间的关系会产生怎样的影响？3、员工真诚如何影响其团队地位，理论基础有哪些，又受到哪些因素的促进和制约？