服务嵌入式产品模块化生产设计研究

Because of the increasingly fierce global competition and the increasingly weak profits during the manufacture process, the service transformation became the new profit growth point of the manufacure and the inevitable requirement of the sustainable development. The project named research on modular production and design of the service embedded product was referred.In this project the chinese manufacturing enterprises was as the study object. The embeddedness theory and a analysis frame in product and service binary commpositon-organization-environment were used to build the relationship mode and the theoretical analysis model of the embeddness and the enterprises' upgrading. Thus the necessity to put the value-addeda services into the physical products was proved. The enterprises needed to modular product the service embedded products. Furthermore in this study the modular design theory was used to solve the contradiction between the quality and the cost of the servece embedded product. A main structure in basic module+required module+optinal module was built. The coupling-decoupling model and the mapping model between the physical product and the value-added service were established. A workable adaptive configuration optimization design model, a structured modeling tecnology, the solving algorithms and the modular production platform prototype of the service embedded product were proposed. All of the studies provided the theory,method and technical supports to improve the market competitiveness of the manufacturing enterprises. Also the enterprises' design methods and business philosophy centered physical products were changed to enable the enterprises to obtain sustainable profit.

全球化竞争、产业结构的变化以及制造过程中的利润越来越微弱使得服务化转型成为制造业获得新的利润增长点以及可持续发展的必然要求。本项目提出"服务嵌入式产品模块化生产设计研究"的课题，以我国制造企业为对象，运用嵌入性理论以"产品服务二元-构成-组织-环境"四层结构为框架，构建嵌入性与企业向服务化转型升级的关系模式和理论分析模型，提出将增值服务嵌入到实体产品的必然性，即企业模块化生产服务嵌入式产品的必要性。运用模块化设计理论解决服务嵌入式产品质量与成本间矛盾，构建"基本模块+必选模块+可选模块"的模块主结构，建立实体产品与增值服务的耦合解耦模型和映射模型，提出一套可操作的产品模块结构自适应配置的优化设计模型、结构化建模技术、求解算法和模块化生产平台系统原型，为提高我国制造企业的市场竞争能力提供理论与方法技术支撑，改变企业以实体产品为中心的设计方法和经营理念，使企业可获得持续的利润。

服务型制造是制造与服务融合发展的新型产业形态，是制造业转型升级的重要方向。在这种形态下，制造业企业通过创新优化生产组织形式、运营管理方式和商业发展模式，不断增加服务要素在投入和产出中的比重，从而实现以加工组装为主向“制造+服务”转型，从单纯出售产品向出售“产品+服务”转变，有利于延伸和提升价值链，提高全要素生产率、产品附加值和市场占有率。本项目研究了基于Web的服务资源组合方法与计算模型；基于灰色关联分析的产品服务模块化方案选择方法；基于博弈论的产品服务三方博弈模型，根据收益矩阵建立纳什均衡方程进行策略分析；通过构建过程链网络分析（PCN）图，展示多实体在服务网络中的交互过程，并运用PCN优化原则进行服务流程优化设计方法；在产品功能结构相关性的模块划分方法基础上，建立了服务模块和产品功能结构间的关联矩阵与基于ARM的煤矿电力监控服务系统的设计方法与实现。